Privacy Policy

Social Impact AI

This Privacy Policy describes how Social Impact AI ("Company," "we," "us," or "our") collects, uses, discloses, and protects your information when you access our website, programs, communities, applications, and services, including Transitional Housing Maximized (THM) (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Data Controller

Social Impact AI is the Data Controller responsible for processing your personal data.

Email: [email protected]

Phone: +1 314-643-9800

Website: https://buildoperatorsnotlandlords.com

Interpretation and Definitions

• Service refers to our website, digital education, live and recorded programs, communities (including Skool and Teams), applications, and related services.

• Personal Data means any information relating to an identified or identifiable individual.

• Usage Data means data collected automatically through use of the Service.

• You refers to the individual or legal entity accessing the Service.

How We Collect Your Data

We collect personal data through lawful means, including:

• Online: when you submit forms, register for programs, join communities, or subscribe to communications

• Offline: when you attend live events, communicate with us directly, or engage in services

• Third Parties: public databases, marketing partners, social platforms, analytics tools, or payment processors

Types of Data We Process

Personal Data may include:

• Name

• Email address

• Phone number

• Address and billing details

• Account and participation data

Payment information is processed securely by third-party providers and is not stored by us.

Usage Data may include:

• IP address

• Browser and device type

• Pages visited and time spent

• Diagnostic and analytics data

Sensitive Data

We do not knowingly collect or process sensitive personal data, including but not limited to:

• Racial or ethnic origin

• Political or religious beliefs

• Health, genetic, or biometric data

• Sexual orientation

• Trade union membership

Tracking, Cookies & Analytics

We use cookies, pixels, and similar technologies for functionality, analytics, marketing, and service improvement.

Google Analytics

We use Google Analytics or similar tools to understand usage patterns. You may opt out via browser settings or Google's opt-out tools.

Email Communications & Marketing Consent

By providing your contact information, you consent to receive:

• Transactional communications

• Educational content

• Marketing or promotional messages

You may withdraw consent at any time via unsubscribe links or by contacting us.

SMS Communications

Social Impact AI uses SMS messaging to send appointment reminders, booking confirmations, calendar updates, and session-related notifications to contacts who have opted in through our website forms.

By providing your phone number and checking the consent box on our forms, you agree to receive text messages from Social Impact AI. Message types include appointment reminders, scheduling updates, booking confirmations, and session-related notifications. Message frequency varies depending on your activity.

Message and data rates may apply. Check with your carrier for details.

To stop receiving messages, reply STOP to any text message. For help, reply HELP.

Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our services, such as customer service providers, solely for operational purposes.

Payments & Transactions

Users may purchase products or services through the Service.

Payments are processed by third-party processors (e.g., Stripe, BNPL providers). We do not store full payment credentials.

Advertising & Remarketing

We may use remarketing and advertising services to display relevant ads to users who previously interacted with our Service. These services may use cookies or similar technologies.

Purpose of Processing

We process data to:

• Provide and maintain the Service

• Manage accounts and communities

• Process transactions

• Communicate with users

• Improve programs and content

• Conduct analytics and marketing

• Maintain security and compliance

Data Sharing

We may share data with:

• Service providers (CRM, analytics, email, payments)

• Affiliates and operational partners

• In connection with business transfers

• Legal authorities when required by law

We do not sell personal data.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our services, such as customer service providers, solely for operational purposes.

Data Retention

Personal data is retained only as long as necessary to fulfill contractual, legal, or operational obligations.

Data Transfers

Your data may be processed outside your jurisdiction. We ensure appropriate safeguards are in place consistent with applicable laws.

Your Rights

GDPR (EU/EEA)

You have the right to:

• Access, correct, or delete data

• Restrict or object to processing

• Data portability

• Withdraw consent

CCPA / CPRA (California)

You have the right to:

• Know what data is collected

• Request correction or deletion

• Opt out of sharing (we do not sell data)

• Non-discrimination

CalOPPA

You may visit our website anonymously. Policy updates are reflected by the "Last Updated" date.

Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, except where permitted by law, contract, or consent.

Data Security

We use commercially reasonable safeguards. However, no system is completely secure.

Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law, including GDPR Article 33.

Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect data from children.

Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our Service.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of changes.

Contact Us

Social Impact AI

Email: [email protected]

Phone: +1 314-643-9800

Website: https://buildoperatorsnotlandlords.com